Croatia and Montenegro with Makarska Beach Stay

The order of events and sightseeing may vary according to local conditions or for operational purposes. The schedules of the domestic airlines in country are subject to frequent changes. For this reason, we have indicated approximate times only. Your local guide will inform you of any schedule changes as they are informed of them. The driving times listed are point to point and do not include the duration of excursions or stops en route. Some road construction and/or weather conditions may lengthen the driving times. Our intention is to adhere to the day-to-day itinerary as printed; however, order of events and sightseeing may vary according to local conditions.

If booking more than 12 weeks before departure a deposit of £295.00pp will need to be paid at the time of booking with the full amount payable at 12 weeks prior to departure. The deposit applies to adults and children. If you are within 12 weeks of travel then the full balance of the holiday will be payable.

It is your responsibility to check your passport validity. To enter Croatia and Montenegro (and all Schengen countries) your passport must: have a ‘date of issue’ less than 10 years before the date you arrive and have an ‘expiry date’ at least 3 months after the day you plan to leave. Sources of information include; https://www.gov.uk/foreign-travel-advice.

A visa is not required for your trip to Croatia, Montenegro, and Bosnia - Herzegovina. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to-date guidelines regarding passport validity.

You will fly directly from London Gatwick to Dubrovnik and return to London Gatwick from Split with EasyJet. You will depart from London Gatwick North Terminal. For flight timings for each departure, please see grid below. Each passenger is entitled to 23KG of hold luggage plus 1 item of hand luggage not exceeding (Max 7kg - 56cm/45cm/25cm) in size and 1 personal item such as a handbag, briefcase or laptop case. Weight restrictions will be finalized on your final documents. Should you wish to take additional luggage you will need to pay extra at check-in. Check-in should be at least 3 hours before departure. IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 21 days before departure. Check in baggage is included with your flight. You will not receive an E-ticket, all you need to do is present your passport and online check-in boarding pass to the staff at the desk. If you wish to arrange Airport car parking or accommodation at preferential rates, we recommend you book this in advance with Holiday Extras on 0871 360 2000, quoting HX313.

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches. This tour is not suitable for anyone with walking difficulties.

The currency in Croatia and Montenegro is the Euro, The currency in Bosnia and Herzegovina is the Bosnia - Herzegovina Convertible Mark. We recommend that you exchange your currency before you leave the UK, however cash machines are available in all the major cities to withdraw money in the local currency.

As normal practice you may be asked for your credit card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card, you may be asked for a cash deposit. MasterCard and Visa are widely accepted in hotels as well as American Express.

You will need to take money with you to cover any personal purchases such as souvenirs, laundry, any meals not included in the itinerary as well as drinks and any additional snacks. Approximately £350- £450 per person will be sufficient for the duration of the tour. It is a good idea to try and maintain a supply of small notes and change in the local currency for tipping or small purchases.

Tipping

It is at your customary/discretion to tip both your driver, guide, and hotels. We recommend tipping the driver and hotel personnel approximately 1 to 2 euros per person per day. We recommend for your national tour guide approximately 5 euros per person and to be paid at the end of your tour, and for expert local guides at the end of your excursions we would recommend 1 to 2 euros per person for a half day excursion and 2 to 4 euros on a full day excursion. Tips will be collected at the beginning/end of your tour. Tips are accepted in the local currency.

The minimum number of travellers in your group will be 10 and the maximum will be 35. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.

There is no minimum number of travellers for this extension however the main tour passenger numbers will apply for the main part of the tour. If in the unlikely event there are less than the required number of people booked on your main tour date then you may be asked to change to a different date. A full refund will be made available to you should this alternative not be suitable.

This is a fully escorted tour meaning that you will be met by a local guide in each of the cities that you visit, ensuring that you have first-hand knowledge at all times.

Please note: If group size is less than 10, the national guide will not be included. You will be met upon arrival with a meet and greet service and transferred to meet the expert local guides for your excursions.

Please note that the tour director will not be present during the beach stay portion of your tour.

Your accommodation is selected for convenience, location, comfort or character, and can range from business hotels to leisure hotels. Hotel accommodation is generally rated as local three to four-star standard, but please note there is no international classification system for hotels, and differences in facilities and quality do exist compared to what you might expect in the UK. All group tours hotels have private bathroom facilities and air-conditioning, where needed. Rest assured that all accommodation used by Mercury Holidays is regularly inspected by our staff and partners to ensure that standards meet your needs.

Breakfast is always western style and served in the hotel each morning. Dinner (when included) will be taken in local restaurants or at the hotel.

It is not recommended to drink the tap water, even in developed countries water may contain unfamiliar elements that can cause upset stomachs. In less developed countries water is not filtered in the same way.

Please contact Customer Experience for questions about other dietary requirements or allergy information.

On your arrival in Dubrovnik you will be met by a representative from our local agent, Perfecta Travel, holding a sign displaying: “Mercury Holidays”. The Mercury Holidays/Perfecta Travel representative will show you to your transfer vehicle. Your national guide will be on hand 24 hours a day should you have any queries.

If you need to contact your representative during your stay the details are:

Perfecta Travel: Contact Number: 00385 91 2660 018 Email Address: account@perfecta-travel.com

Emergency contact information: Please find below the emergency contact details for Perfecta Travel Contact in Croatia Telephone number 24 hr: 00385 91 266 3205 E-mail: account@perfect-travel.com