Canadas Maple Leaf Trail

The order of events and sightseeing may vary according to local conditions or for operational purposes. For this reason, we have indicated approximate times only. Your local guide will inform you of any schedule changes as they are informed of them. The driving times listed are point to point and do not include the duration of excursions or stops en route. Some road construction and/or weather conditions may lengthen the driving times. Our intention is to adhere to the day-to-day itinerary as printed; however order of events and sightseeing may vary according to local conditions.

If booking more than 12 weeks before departure a deposit of £295.00pp will need to be paid at the time of booking with the full amount payable at 12 weeks prior to departure. The deposit applies to adults and children. If you are within 12 weeks of travel then the full balance of the holiday will be payable.

British Citizens do not need a Visa to visit Canada but you will need an Electronic Travel Authorisation (eTA) to visit Canada. Applying for an eTA is a simple online process that takes just a few minutes. You will need your passport, a credit card, and an email address. It costs $7 CAD to get an eTA and it will be valid for up to five years. You must also make sure that you carry the correct travel documents and identification. Please visit www.cic.gc.ca. Further advice should be sought from the applicable tourist authority for other nationalities and for general queries.

Please note that final flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 21 days before departure. Check in baggage is included with your flight. Weight restrictions will be finalized on your final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-in should be at least 3 hours before departure. If you wish to arrange Airport car parking or accommodation at preferential rates, we recommend you book this in advance with Holiday Extras on 0871 360 2000, quoting HX313.

IMPORTANT: A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you. Please note that you should carry your invoice with flight details on it as you will need to show this at the airport.

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

This tour is accessible to most people with an average level of fitness and normal mobility. It involves full days of sightseeing, often on foot and includes some climbing of stairs and getting on and off coaches. This tour is not suitable for anyone with walking difficulties.

The currency in Canada is the Canadian Dollar and we recommend you change some currency before you leave the UK. Cash machines will also be available throughout the tour in order to withdraw money in your local currency. Major Credit /Debit cards are widely accepted across Canada.

Credit Card Info As normal practice you may be asked for your Credit Card / Debit Card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card, you may be asked for a MasterCard and Visa are widely accepted in hotels as well as American Express.

You will need to take money with you to cover any personal purchases such as souvenirs, laundry and extra drinks and snacks. Approximately £500 - £600 will be sufficient for the durations of the tour.

Tipping

It is customary to tip your tour escort who will be with you throughout your journey approximately CA$5.00-CA$7.00 per person per day, and for your driver CA$3.00 – CA$4.00 per person per day. This will be collected on the last day of your tour. We also recommend that you tip your local guide in Montreal and Quebec approximately CA$5.00 per person per day, this can be given at the end of your sightseeing tour. It is not mandatory but it is courteous to tip in the local currency.

The minimum number of travellers in your group will be 25, and the maximum will be 40. If in the unlikely event there are less than 25 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.

This is a fully escorted tour, meaning that you will be met on arrival by your national guide who will remain with you for the duration of the tour, ensuring that you have first-hand knowledge at all times.

Your accommodation is selected for convenience, location, comfort or character, and can range from business hotels to leisure hotels. Hotel accommodation is generally rated as local three to four-star standard, but please note there is no international classification system for hotels, and differences in facilities and quality do exist compared to what you might expect in the UK. All group tours hotels have private bathroom facilities and air-conditioning, where needed. Rest assured that all accommodation used by Mercury Holidays is regularly inspected by our staff and partners to ensure that standards meet your needs.

If you have booked a Triple or Quad Room, please be advised that in Canada these rooms are with 2 Double beds.

Breakfast is always western style and served in the hotel each morning. Lunch where stated will be taken in local Canadian restaurants. Dinners are not included in this itinerary. Your local guide can provide recommendations should you wish.

Vegetarian and Vegan meals can be catered for. Please contact Customer Experience for questions about other dietary requirements or allergy information.

It is not recommended to drink the tap water, even in developed counties water may contain unfamiliar elements that can cause upset stomachs. In less developed countries water is not filtered in the same way as the UK. Bottled Water will be available to purchase at Shops, Hotels & Lodges.

On your arrival in Montreal you will be met by a representative from our local agent, Go West Tours, holding a sign displaying: “Mercury Holidays”. The Mercury Holidays/Go West Tours representative will show you to your transfer vehicle. Your national guide will be able to answer any queries.

If you need to contact Go West Tours during your stay the details are:

Go West Tours head office: Telephone: 001 415 837 0154

Emergency contact information: Please find below the emergency contact details for Go West Tours 24hr Telephone: 001 415 837 0154 (business hours 08:30-17:30 USA Pacific Time) Out of hours West Coast Groups: 001 415 710 1913 Out of hours East Coast Groups: 001 415 793 6458

Text & WhatsApp Line 24/7 001 415 484 7201