Name: Ibis Marrakech Palmeraie
Price range: from £303.72pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

Product Details

Pool

We got given this hotel by Ryan air as our flight was over booked. We were told we would get breakfast, lunch and dinner. So we got late and got dinner I stated I was vegetarian so they gave me a salad as a starter with tuna on. I told them I don’t eat fish and a salad came out without the tuna me and my friend joked saying I bet they just scooped the tuna off and in fact they did! We found left over tuna flakes on our salad. Second course was tagine which he said would just be vegetables for us. The sauce tasted meaty and after a few bites and examining the dish we then again found beef in the sauce I told the waiter and he said he will make us a new one but there was no chance we were going to take him up on that offer again. We asked for a drink and they said we would have to pay we asked just for water and still we had to pay! I tried plugging my charger in the wall and the electricity tripped so had to go down to then get someone to try fix it which took 30 minutes for it then to happen again and had to go down and tell reception. The next day the pool was empty there was work getting done to it that was fine by us we understand maintenance. But there was a lot of dust from it. When we were leaving they were cleaning the floor in reception and it was full of water like they had thrown buckets into the floor this was about 2pm very dangerous I actually did slip on the floor and my trousers were wet at the bottom. No urgency to get rid of the water or prevent people from walking through it or at least do it section by section so people can still walk through/past,  My friend had to wheel her suitcase through it too. It was an ok location though

Wouldn’t recommend

Overall, it was a pleasant stay. The staff were friendly and welcoming, which made the experience enjoyable. The pool was clean and well-maintained, providing a nice spot to relax.

However, the hotel feels a bit dated and could benefit from some renovations to refresh its appearance and amenities. Additionally, the breakfast options were somewhat limited and could be improved.

Despite these points, it’s still a decent choice for a stay in Marrakech.

Pleasant Stay with Room for Improvement

Great staff, very friendly. The hotel was clean, and the breakfast was tasty. The swimming pool was also clean. I enjoyed my stay for 5 nights. If you want to relax and chill, I recommend this hotel. I will definitely come back
..............

Very Good

Beds were fine but that’s about all I can say positive. 
Sink is so tall- nearly unusable. 
Bathroom & towels are grungy. No hand towels. 
Rude front desk staff.
Cats roaming in the building through the food area. 
One blow dryer for whole building to share.

Cannot Recommend-Find a better choice

Had a great time here spent 1 week, the staff are great like Mehdi and others. All the help i needed was provided and the location was really good, can get into center of medina within 10-15 mins witg a bus just round the corner. Restaurant is great and the prices are good.

5 Stars

In its modern building in the colors of the Red City, ibis Marrakech Palmeraie has 147 air-conditioned rooms with a private bathroom, office area, television and free WiFi. To relax, our hotel offers a bar, an international restaurant and an outdoor swimming pool with terrace. Finally, it has a meeting room to host your business meetings.

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Ibis Marrakech Palmeraie