Name: Royalton Negril An Autograph Collection
Price range: from £0pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

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General view

We have just arrived home after a week spent at The Royalton, we were Diamond club and in block 5.
The location was perfect, our room was lovely and cleaned daily and no damp smells at all, which others have experienced? The views from our swim up were stunning and although the pool was cold it was refreshing once in.

We had 2 butlers Gregory & Dane and both were fabulous guys who worked very hard at the resort ❤️One love. They booked restaurants, checked in on us each morning, brought  food and drinks when we asked and would stop for a chat whenever we saw them. We arrived back from our evening one night to a beautifully decorated room which Gregory had done for our special anniversary! 
My husband and I didn’t utilise the butlers as other guests had but we were quite happy to explore the bars and restaurants ourselves. 

We are at Hunters twice during our stay and had wonderful meals both evenings, the staff  were mainly happy to serve us but quite abrupt at times. I found it strange that in the majority of restaurants you are only given one set of cutlery and told to keep your fork! Take salt & pepper sachets with you as there are no condiments on the tables. 

Gratzia for breakfast was lovely and the waitress who served us (Shantel)each morning was amazing, her warm smile and positivity started our Jamaican days perfectly!  The pizzas at lunchtime were lovely on the beach.

Armadillos tex max was lovely too.

Buffet was good, I am a very picky eater and I always found something that I liked, the deserts in there were fantastic!

Our favourite lunchtimes were spent at the Diamond beach bar & grill, the burgers and steaks were really good!  

We walked all along the bay and enjoyed seeing the Jamaican stalls, just remember to put suncream on the backs of your legs and feet as we learnt the hard way and ended up so burnt!

The Diamond club beach was a perfect spot for us, although there is a nudist beach right next to it with naked people going in and out of the sea, it was quiet and very peaceful.

The bars
I think we tried them all 😊 Kevin & Tiffany at the lobby bar were amazing and made us some lovely espresso martinis, the bar adjoining building 5 was lovely in the evening. Stock doesn’t get replenished often so when you are told (we don’t have it try again tomorrow) we would just go to a different bar and try.

My honest review of the hotel in general.

Worth the long transfer from the airport✔️
The location is perfect, The sea is beautiful and so warm! The majority of the staff are the happiest people we have ever met 🤜🇯🇲 The food in all restaurants is great. Our room was lovely, comfortable bed  and very clean. 

Negatives
More sun beds are needed around the pools as there is plenty of room, all sun beds should have a cushion. Dining tables should be laid with at least 2 sets of cutlery and a desert spoon, a teaspoon with your coffee would be helpful too

Bites
Although spraying and wearing citronella bracelets we have been bitten so much, maybe a plug in device for your rooms would be on my packing list next time?

Will we return 🤔

Ya Mon 🇯🇲 One Love 💚💛🖤

We had a Jamazing time 🇯🇲

1. Why do we have to blare music till midnight??
I get it’s vacation and people wanna party but till midnight?? Relocate the stage so the countless amount of old people don’t complain
2. Very unorganized, gf parents waited 2 hours in the lobby to get a room, and they did them bogus with what room they got 
3. I’m tryna sleep so how about no blaring music till midnight yea I know I said it again
4. I get it’s Jamaica but A/C could go a long way in these hallways or rooms

Few fixes, I’d still probably come back I’m not sure tho

Royalton Negril, An Autograph Collection All-Inclusive Resort
16/01/25 - 11 night stay.

My wife and I stayed at this hotel in January 2025 and were very disappointed with our stay due to the following reasons-
Swim up bar in main pool was closed for our entire holiday with no signs of it reopening any time soon.
A temporary bar was set up outside the pool, however, the selection of drinks was very limited, beer, slush and rum. Never had bananas or mint for cocktails, this applied to many of the bars.
Jacuzzi in middle of main pool was not working due to pump being broken, again no signs of it being repaired.
No non motorised water sports available ( kayaks, snorkelling, paddle boards, sailing) due to equipment being replaced (strange). Non motorised water sports still be advertised on room tv.
Room smelt of mold, furniture in poor condition, shower leaking, holes in walls and headboard. Door entrance lock failed 3 times resulting in long walks to reception to rectify.
Resort now in need of refurbishment. Not 5 star more like 3.
Apologies for late review as been waiting forever for Tui to respond with an offer of compensation. After many on line chats Tui finally responded with a £200 voucher. Not acceptable but was told this was their offer take or leave. Very disappointed with Tui customer service will never go with Tui again.

Very Disappointing Stay

I'm giving this experience a minus 5.
I could go on and on but the staff have no interest in solving issues.
Thought I would relax and grap some sun at 0700 hours... No beds 
Guests were out a 0609 hours selecting their beds using beach towels from the day before 
I asked for a towel, we have none.
Asked for one on the sunbed, no these belong to quest who have reserved a bed. 
The pool opens at 0900!

No a relaxing experience 

The staff was wonderful!!!! 
Leanna Jason Simone and Keith made our dining experiences very special. Angela and Denise from salon were amazing and so were Teresa and Arlene in the spa.  The jacuzzi tubs in the rooms were one of the highlights of the week. There is a lot of good food and daily activities and entertainment.  Highly recommend staying here!

Wonderful experience at the Royalton in Negril.

The birthplace of reggae and home to some of the Caribbeans most beautiful beaches Jamaica is the ideal destination for travelers looking to soak up the sun and experience local island culture. With a range of family-friendly resorts and adults only properties to choose from along the coast theres something for vacationers of all ages and travel styles. Royalton Negril

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Royalton Negril An Autograph Collection

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