Name: Acharavi Mare
Price range: from £0pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

Product Details

Pool

We had a great holiday at this hotel. Facilities all good and food plentiful and varied. Lovely location on a quiet bay with shops, restaurants and bars. Perfect for a relaxing holiday. 
The best part were the staff, all friendly and helpful. Makes such a difference. Thanks especially to Elena on reception who looked after us the whole holiday. Because we were going for a special occasion we were upgraded to a lovely sea view room and left a bottle of wine. Thank you Elena. We will be back.

Great holiday

We stayed here for 1 week, this looked like a lush place to stay, we had never been, so went and booked it. 
We thought this is a 3 star rather than 4, it has a lot to do to reach it's 4 star potential. 

GYM-Equipment broken and old, served it's purpose.

GAMES ROOM-We have children, and we didn't book the on. They would of been bored in 2 days. Games are old.  Pool table and ping pong. Maybe 2 other games, not many at all.

SPA-Massage only! No hot tub, no steam, no sauna. That was disappointing.

MAIN POOL- If you have silver jewellery take it all off! Don't let your children in. CHLORINE LEVELS WAY TOO HIGH. Every guest we spoke to suffered with eye burn. My silver jewellery was tarnished after 1 dip in.

FOOD-Im veggie, partner a meat eater. It was very repetitive flavours, only two choices of pasta sauce all week. Partner said the meat was good, but the rice was hard. He ended up eating salads towards the end of the week. The salad bar was brilliant for me! Chips and pizza always available if stuck.
You must be able to eat out at least three times a week without getting bored of the food here. NO CHINESE NIGHT, OR CURRY NIGHTS HERE. Breakfast was same every morning. Porridge was a runny mess. 1 toaster machine. It will keep you going, but lacks flavours and any variety. Very greek food and flavours though.
Juices were not fresh! Very acidic and unbearable if you suffer with acid reflux. All on all OK.

STAFF- Entertainment staff were the two people we had the longest conversations within the whole place. Bar staff were pleasant, although 1 member NO NAMES, had the attitude that asking for something, that wasn't available, you didn't have the right to ask for, because let's face it, this is a four-star hotel not a five!! Was rood and had this impression that asking for something, ment you went to reception and KICKED OFF ABOUT IT. I'm all for staff speaking in their own language, in their own country. But most conversations between staff never looked like positive ones, and always looked very negative. Most looked like they hated their jobs. Not an industry to not, have a smile in. Reception and cleaning staff have the smile, boxed off. Very pleasant and helpful. 

BAR VIBES-Music at the bar was NIL. The silence was deafening to most people on holiday that week. It also made ppl feel like they couldn't laugh, chat, jump in the pool, even laugh too loud, without feeling uncomfortable. No names! said he gets told by mature visitors to turn it down, and younger members to turn it off! When enough people did ask, and the speaker did got working again..it broke! We had to bring our speaker down to the bar and put an 80s playlist on, to keep both sides young and mature relatively happy. Everyone was chatty and absolutely buzzing to hear some music, almost congregated around our table with the speaker. Lots of ppl said it was needed to lighten the mood.

THINGS TO DO- This is an island. With not alot to do at all. Unless you book a boat trip, or a coach trip, you will be very stuck on keeping entertained. Most people we spoke to faced this problem. There are only 4 restaurants, as you exit the front pool, and turn right, and 1 pool and football bar, 20 minute walk turn left. We advise booking the LAZY DAY BOAT TOUR stopping it sights and jumping off the boat. No rave music, no party boats, it's a pleasant ride. GRAND TOUR VIA COACH. This one was especially nice as you got to go around the markets and into the main town. Grab some food here if you can, it's amazing. 92 ADDRESS restaurant👌🏾 Veggie and meat dishes.

ENTERTAINMENT- Was very varied and good. Daytime he does aqua aerobics, darts and morning stretching. We had a few games of darts that was fun. I'm the week we seen traditional Greek dancing that was done in a very humorous way with a lot of the guests getting involved and having a laugh. A tribute band, bingo, a quiz, and singers. 
PLEASE CAN YOU NOT MAKE THE LOVLEY ENTERTAINMENT LADY, WEAR THAT CLOWN SUIT. It's awful. She's great at her job. Let her do it without scaring the kids. Speaker again broke down, so let the entertainment staff down on what was set to be a banging music quiz

4 star hotel, that should be a 3. 😬

We are a group of four girls, we stayed in this hotel in the middle of October, specifically in rooms 222,205, everything was excellent, the rooms were spotless and the view from the pool was wonderful. There are no words for the staff, especially the reception staff were the best part of the hotel. very friendly and willing to help you with anything you need

Best stuff

Chose Acharavi due to better deal going all inclusive rather than B&B in Roda. 
You get what you pay for, so people commenting about hotel not being 4* should be realistic around their package holiday price. We paid less than £1000, so knew it wouldn't be the Ritz. However the quality of service and friendliness of the staff was priceless. 
Plus points... large site, nice gardens & seating areas. 2 pools, catering for children in one. Variety of food & drinks daily. Room made up daily if required. Games room, gym, Spa & TV area. Small shop on site. Pool bars & main bar.
You can see they've invested money into main reception area & bar area but perhaps need to gradually make up rooms. 
Our room had necessary amenities, nice large bed for us and single bed for daughter. Air con was free and had nice balcony area in the sun. Plenty sockets. Bathroom needs updated, rain shower didn't work & when showered it would flood floor. Rusted around furnishings. 
People complained about food choices being repetitive, but this is expected with buffet style all inclusive, catering for the masses. There was plenty choice & was good quality. 
We ate out locally on some days as food is cheap.
A few issues with hazards around front pool, super slippy with steps, although this is advertised as adult pool. Kids pool at back is heavily chlorinated. 
Roda is a 20 minute walk along coast, beautiful photo opportunities and a little livelier due to end of season. 
Can't compliment the staff enough, family friendly hotel and would stay again for price. No frills fun in the sun. 


Family fun in the sun

Most definitely not a 4 star and Jet2 should be ashamed! I've seen now that they no longer offer this hotel.

Swimming Pools

This was a huge concern of ours as nearly all reviews prior to our trip stated how filthy the pools were, and travelling with 2 young boys who would happily spend the whole day in the pool i was worried. When we arrived the pools looked clean however the smell of chlorine was overpowering, so overpowering that we could smell it walking from the main block to our room.
Both children went in the pool on the Tuesday at 10am, by 10.15 both children were covered in rashes, one was complaining he couldn't feel his face and the other was complaining his skin was burning. We had to take them back to our room to shower them, even after showering you could still smell the chlorine on their skin.  
The chlorine was that strong in the pool it dyed our towels, swimwear and clothing, I complained to Jet2 who basically made me out to be a liar and tried to tell me that my child had fallen and then tried to tell me that my children have sensitive skin.
Jet2 had carried out an investigation by all accounts and provided me with images of a handwritten note stating pool dips, I'm positive these had been fabricated to fit in with the requirements.

The Jet2 rep spoke with the manager who agreed to meet us at the small pool to do a pool dip to prove the pool was ok to swim in, we waited at the pool for 30 minutes and the manager never turned up, the jet2 rep called him and he stated he would come to our room and get me to carry out the pool dip. I'm still waiting!! 
Everyone we spoke to that had been in the pool had either broken out in a rash, had sore watery eyes or were struggling to get proper breathes.

Food/Drink
I'll start by saying we aren't fussy, but
I swear you'd have more choice in prison.
EVERY single meal was the same, there was very little choice at each meal time, the only night we enjoyed was the Greek night but that was on once. Kids got once choice per evening and it was either tiny hot dogs or fish fingers. 
The food was edible, just very boring and repetitive.
This is also the first all inclusive hotel I've ever stayed at where the afternoon snacks are diabolical. Stale food from breakfast and lunch, and don't even dare think about taking the food out of the restaurant as you'll be hunted down by staff and shouted at like a child. One evening my youngest son wasn't feeling so good and hadn't eaten, it was late and we already eaten, so I went in and got him a small bowl of of chips, I asked the staff in the restaurant who said well ok but bring the bowl back, next thing I know I have a member of the bar staff bawling and shouting at me telling me this was unacceptable and to get back in the resturant. To be fair this bar staff member was vile all holiday.
When we arrived at just after 12am, there was no food available, we had to ask for something to eat/drink as the transfer was nearly 2 hours.
The bar man at the children's/back pool was brilliant and couldn't fault him all holiday.
Staff in the restaurant couldn't care less, they just stood huddled behind the drink dispensers on their phones or chatting. 
Don't expect to get even remotely drunk/tipsy, the drinks are so watered down that you'd need to drink about 50 to feel something other than sober.

In terms of staff/customer service, the only other members of staff who were excellent were the entertainment team, my sons loved going.

Rooms
We were in the block near to the back pool, room was clean and air-conditioning worked well. But like with other reviews the shower constantly flooded the bathroom. You couldn't even get your body washed and it had flooded. The never-ending battle for towels was a farce. On arrival we had 2 small towels, 2 bigger towels and a bathmat. Due to the shower flooding the room we were having to use our towels after a shower to dry up. New towels were never left in the room and when they were it was 2 hand towels for a family of 4. I don't believe our bedding was changed during our  7 night stay as we had the same small tear in our bedding the whole stay. Again very little storage for a family of 4.
Check out was 10am and our pick up wasn't until 6pm, with 2 kids and very little to do we looked at getting a late check out. This isn't available until the day and I swear they make up the price as they go along. We were quoted €80 for a late check out. We did ask at check in that if late check out wasn't available then would there be somewhere we could get a shower and changed, we were told yes and then come to find when we were checking out they looked at us like we had 3 heads. 

Area
The area was ok, the beach/walk especially towards Roda was filthy.
There was some nice little restaurants/cafes/hotels on the beach that you could pay a day rate to use facilities. 

Bugs
I have travelled all over the world and have never experienced bug bites this bad in my life. One night for a laugh we actually counted how many were on one of my legs and we stopped at 68 bites. Some became infected and I had to visit my GP at home to get some treatment. Near enough every female was covered in bites. 

Summary 
I wasn't expecting 5 star however for what we paid (£2.5k for 7 nights) I was expecting something far better than what we got considering the pictures make it look beautiful. This was our first family holiday and what a disappointment. 

You'll see in the photos a pair of blue and purple shorts, the shorts should be navy and pale blue, but the pool had bleached them that bad they turned lilac. 
The rashes are a result of the pool on my children's skin.

What a let down

Guests may take advantage of the Wi-Fi connection on public areas. Acharavi Mare offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. There is a car park at Acharavi Mare.

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Acharavi Mare