Name: Elite Hotel
Price range: from £332.61pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

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General view

Good location and good service. Breakfast was very delicious. Certainly I advise for holiday in Rodos. This hotel near the ellie beach. And we can easily use our room. And this place very closely old town we can walk 

Mert

I wonder which rooms were shown for the hotel to get 4 star rating.
Based on how our room looked and the breakfast, it cannot get more than 2,5 stars.

Pros: great location, friendly staff (but i guess in this line of business friendliness is requires).
I’ll put breakfast here, although it was nothing special…continental breakfast with not so many choices, but it is eatable.

Cons: room had a whole wall chipping due to water issues in the past. 
Absolutely no sound proof, the door to the room had a 2cm crqck between the floor and door. So the result was we heard everything and everyone in the hallway.
Not only that the guests don’t respect the silence sign, the cleaning ladies as well (cleaning room above ours at 6:30, moving furniture).
The toilet/shower was all in one, such a small space that when we showered the water went all around, even wetting the toilet paper. And after you shower, it’s impossible to use the toilet till the next morning, as the floor is flooded and we had to go to the lobby toilet.
The sink is moved next to the bad, which is not an issue for me, but the faucet is broken so you can’t close it.

For the price they have it’s definitely not worth it.

Worth 2,5 stars

I stayed in the Elite hotel during September for a get away with my partner. 
The room was okay, fairly small and the sink was in the main room so it was quite a tight fit, I did have to squeeze between the drawers at the base of the bed which I did end up scratching my leg on. 
The bathroom wasn't the greatest, very tight and didn't have much room in there as the shower was surrounded by 2 shower curtains so they kept sticking to me also the metal rack that you put bottles on are was extremely rusty. Tv didn't have many channels other than BBC news which gets a bit boring considering I was there for 9 nights.
Rooms is decent if you're there for a short stay.

During my stay it didn't have my room cleaned everyday as it wasn't necessary, the time I did want it cleaned I made sure I left the hanger to notify the cleaners to service the room and for two days they ignored it as I remember specifically seeing the cleaners in the hallway as I was leaving my room. I brought it to attention at the reception and they informed me they would make sure they do it, in which it was done.
Before leaving my room I left a handbag on the side and I remember double checking as I could see money visible in my bag so I zipped up the side pocket then the main bag. When I came back to my room after going to the beach for a few hours I was preparing my bag for the evening and noticed the the 5 euros had gone? I don't like to accuse people of stealing but because I was 100% certain it was there before I left and considering its the only cash I had on me I noticed right away. I wasn't so bothered about the 5 euros it was the principle of the matter, I did not feel comfortable with a stranger snooping through my belongings it made me feel very uncomfortable. I did have a safe key for the safe in my room, I accidentally left that key in the pocket the money was zipped away in which made me panic thinking they have opened the safe and helped themselves. I understand that its down to me to lock my belongings away but its very small and cant fit everything in there but again no one should be going through my belongings its very invasive. I chose to no longer accept housekeeping as I didn't want them going in my room and touching anything else.
After that experience I will say I didn't feel very comfortable staying there.

I did raise this complaint to the receptionist, I ended up speaking with the manager a few days later who reimbursed the 5 euros and sent me a bottle of prosecco to my room which was a nice gesture but I don't think it was enough to make things right with me. Again I don't like to complain or leave bad reviews but I think this was pushing the boundaries a bit.

Please be aware of the housekeeping.

Be aware of housekeeping. 

Ok so, we have only just got here and booked last night. Backstory: we’re on our honeymoon and were staying in Lindos but our hotel was so bad (no hairdryer, very dirty and unclean, shelling out cash for air con and WiFi) that we decided to go on a mini break to Rhodes to see the old town. 
Let me tell you as soon as I walked into elite I got a lovely vibe, especially as Christina the receptionist was so lovely and kind to us both. 
The place has a luxury feel with free wine, water, coffee and tea available to you in your room. A HAIRDRYER🤯😍 and free WiFi and air con. Plus a lovely balcony! The bathroom is gorgeous. I’m obsessed and almost in tears right now having come from probably the worst hotel to the loveliest place I can imagine! Thank you elite hotels! Our honeymoon has begun because of you❤️

Incredible a must book

I booked this hotel from 22 to 29 Sep 2024. The only possibility was to book a non-refundable room. Two days before my vacation I sustained second degree burns on my right hand in a fire accident. My doctor allowed me to go on vacation on condition that I find a doctor in Rhodes who will check my wounds a few days later. I found a dermatologist in Rhodes who checked my wounds and told me they got infected. That was the second day of my vacation (out of 7 days in total). I decided to go back home immediately in order to avoid any further risk. The hotel informed me they could refund me only 35 EUR out of remaining approximately 500 EUR I paid for the remaining 5 nights. After numerous emails and pleas by myself and booking.com, the hotel decided not to reimburse me any more money stating this was the policy of their company. They did not show any understanding for the medical emergency I had and the very stressful situation I was going through. They did not even want to change the dates so that I can use the remaining 5 nights sometime in the future. This was the most inhumane and inconsiderate behaviour I have experienced in my life. So, please think twice before you book this hotel. After the sweet words in the beginning when you book their hotel, they show their real face when you face an out-of-ordinary situation like I did.

Think twice before you book!!!

The Elite hotel is located in the heart of Rhodes Town, just a short distance from the beach. With a restaurant, a bar/lounge, and coffee/tea in a common area and a relaxing outdoor terrace  it's a great base for those looking to explore the city of Rhodes. Other amenities include a 24-hour front desk and Free WiFi in public areas
Hotel consist of 46 rooms and 2 suites in the roof with spectacular city view. Each room features a modern design and comes well equipped with satellite TV, tea/coffee making facilities, telephone, mini fridge, balcony, Bathroom with shower, hairdryer & bath amenities. A/C, Wi-Fi and safe are offered in each room free of charge.

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Elite Hotel