Name: Katerina Palace Hotel
Price range: from £0pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

Product Details

Pool

Quite a lot of poor reviews, but I have to say our stay was very enjoyable.
The staff were very pleasant, shown to room after check in and always had a cheery greeting from all staff.
The room was modern, clean and rainfall shower was hot and fairly powerful. 
As previously mentioned, no glasses or coffee, but that didn't bother us as wouldn't use either. Would have licked more drawers/storage but not a massive problem. Also no pool view which was a bit disappointing.
It was fairly quiet when we visited so never had a problem with sunbeds, but there are a few nice beach bars with sunbeds available.
Always found something for breakfast, would have liked to have had covers over cakes and pastries as a lot of flies. Previous comments fair about cold food but we just avoided them.
Hotel in a great location, near all bars, restaurants and shops. Lots of lovely meals and always a lovely Greek welcome. 
We have already recommended to friends, although if in busy times the sunbed situation would be annoying.

Enjoyable visit

The hotel was excellent value for money . The breakfast catered  for all tastes and the staff were very professional  and friendly. The hotel and staff were excellent 
I feel that all the staff  including reception and cleaning staff were deserving of praise for their hard work

Well organised 

Hotel is conveniently placed for local restaurants.
But it's not cleaned on a regular basis the bottom pool was cleaned once in 2 Weeks of our stay and only then when we complained.
Breakfast is continental and any hot food is cold even when it's just been brought out.
The bar prices were quite expensive compared to walking 50 metres out of the hotel to the resort.
Just a honest opinion on what we experienced

Ok but by no means a 4 star

Have been visiting argassi for 25 years and have stayed at the Katerina many times but this year is last time we will stay there, had issues last year with room not being cleaned and toilet bin not emptied for several days despite informing reception , room next door was also being missed as we had friends staying there, also as we had been shown safe they demanded we pay for it ( no intention to use there room safes as easily opened with a quick google for master code) did rebook for this year and had more issues this time in hotel which claims to be 4 star but is a long way from 4 star with standards and condition but your paying the 4 star tax which is a cash only charge, no hot water for several days as they by there own admission had turned off the electric water heating system and were relying on solar ( it was rainy and cloudy with limited sun and there solar is a limited number of tanks) , aircon didn’t work properly and was switched off for first few days dispite being free and included in room charge ,rooms in poor condition with holes and bodged repairs were bits had fell off in bathroom previously and not very clean, reported issues to reception who appeared to do zero , on 3 rd time of asking got a rude response from owners daughter who was aggressive and the got argumentative accusing me of lieing on a Facebook post about the issues, on last day after checking out wife was waiting for me to fetch a car to get luggage , when manager came out and said Katerina wanted to see us, great thought maybe an apology ( first rule of hospitality customer is alway correct) but nope it was a rude request to not post negative reviews of her hotel , no apology to a long term visitor who has used the kp many times , many regular stayers are also now not using this hotel due to issues and rudeness of management and some staff

25 years going to argassi, stay anywere but this hotel

I would say the photos are largely misleading and show the hotel to be very different to what it is. The room had no faults but floor very slippery in bathroom, slipped and injured my foot as a result. Could do with a handle available. Resort pools are perfect. Brilliant placement for surrounding bars etc. lastly, the resort is not closed off at all and so anyone could really walk in and use facilities without a care.

Quiet hotel - make sure to research before you book

This modern, luxurious hotel, enjoys a pristine setting in Argassi, surrounded by the delights of Zakynthos. Surrounded by an array of breath-taking sights, guests at this hotel will be able to experience the delights of the natural landscape. Lying just 200 metres away from the beach and a mere 3 km from Zakynthos city centre, this hotel ensures that guests have a memorable stay. The hotel enjoys a stunning architectural style, mirroring the culture of the area. The rooms provide a cocoon of luxury and elegance, in which to completely unwind amidst the serene ambience. Guests will appreciate the exemplary facilities that the resort has to offer. Guests can experience fine-dining in the restaurant.

East Asia

Japan

Escorted Tours

Escorted Rail Journeys

Cruises

Hong Kong

South East Asia

Singapore

North America

Canada

Vietnam

Holidays

Private Tours

Solo Tours

Thailand

Multi-Centres

China

Indian Subcontinent

India

Kerala

Nepal

Escorted Walking Tours

Indian Ocean

Sri Lanka

Europe

Turkey

Seychelles

Latin America

Guatemala

Lithuania

France

River Cruises

Spain

Croatia

Bali

Malta

Chile

Argentina

Norway

Algarve

Africa

Morocco

Cyprus

Middle East

Abu Dhabi

Albania

Indonesia

Taiwan

Madeira

Mongolia

Colombia

Egypt

South Africa

Philippines

Madagascar

Namibia

Bhutan

Botswana

Central Asia

Georgia

Kazakhstan

Tibet

Caribbean

Jamaica

Portugal

All trip types

Cambodia

Costa Rica

Dubai

Maldives

Mauritius

Kenya

Australasia

Australia

Cuba

South Korea

Czech Republic

Tanzania

Peru

Brazil

Romania

Jordan

Kyrgyzstan

Borneo

Malaysia

Uzbekistan

Tenerife

Lanzarote

Benidorm

New Zealand

Fly Drives

Mexico

Israel

Ecuador

Netherlands

Italy

Austria

Iceland

Oman

Gozo

United Arab Emirates

Costa del Sol

Greece

Gran Canaria

Antigua

Grenada

Majorca

Saint Lucia

Barbados

Fuerteventura

Opening Times

Mercury Holidays opening times

About Us

Contact us

Online Brochures

Order a FREE Brochure

Terms and Conditions

ABTA & ATOL

How to Book

Holiday Insurance

Airport Extras

Charities we support

Early Holiday Booking

Privacy Policy

More Info

All inclusive holidays are all about keeping things simple and stress-free. Leaving you with the sense of relaxation, knowing everything is covered and there are no extra expenses!

All-Inclusive

Pay no extra for being a solo traveller with our no single supplement special offers!

No Single Supplement & Solo Offers

Stay longer for less, with our stay 14 nights pay for 7 nights holiday deal! This offer is available with a great selection of our hotels

2nd Week Free & 14 Night Offers

Stay 21 nights pay for 14 nights! Choose one of our excellent value long stay holiday offers. Stay longer for less!

Special Offers (view all)

Trip Type

Sort by

More Info (view all)

Katerina Palace Hotel