Name: Park Hotel and Spa
Price range: from £0pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

Product Details

Pool

We had a great holiday here, the location of the hotel is spot on and a short walk into tsvilli.
The pool area is nice and relaxing and the choice in the snack bar is excellent (payable but reasonably priced).
 It’s a shame the breakfast didn’t have the same choice. 
Bacon was only on every 3 days or so and it was limited on food choice. The coffee and orange juice was disgusting (both from a machine) and had a funny taste so I only drank water at breakfast. 
There was no air conditioning in the public areas of the hotel hence it was too hot at breakfast and couldn’t sit in reception as it was too warm. 
Air conditioning in the rooms took a bit to cool once you accessed the room too. Please turn on air conditioning in the main summer months!!!
We were made aware by the female member of staff when she noticed we had soft drinks that were bought from the shop and told us this wasn’t allowed and they are watching for it.
The hotel was spotlessly clean and beds were very comfortable. 
Tsvilli is a lovely place with lots of nice restaurants in town.

Lovely hotel but not a 4 star

This is Definitely not a 4* hotel. Not even by Greek standards. 

On arrival you are met with a dark reception area and rude staff. The lounging areas were also dark. The  ‘tourist tax’ has to be paid in cash (??). We didn’t have any and offered to pay by card. This was refused and we were told to come back with cash! 

We were told where our room was and sent on our way, if it wasn’t for the domestic staff, we would have been wondering around for ages. The corridors are very dark…like most of the hotel. As someone else has mentioned, the doors are extremely noisy, so anyone coming in late or going early wakes everyone up. 

The room was supposed to be a superior deluxe. It was small and cramped. The balcony was over looked by 4 others with no privacy walls. We also had the bars loud speaker right under us. When we asked to be moved, we were told there was nothing else available. Their tea and coffee facilities were lacking. You have to have bottled water for the kettle as the sink and shower are salt water!!  

As I said, the shower is salt water, so if you have long think hair, good luck. 

The photos are nothing like what you are actually met with, there is a lot of photoshop and filters. They also don’t show the Hotel balconies over looking the pool from another hotel. 

The breakfast was basic. There were fresh eggs being cooked to order, but the sausages were basic hotdog style sausage cut up and fried, or wrapped in puff pastry. The fresh fruit consisted of a bit of watermelon, if you get there early enough. The only fresh thing about the other fruit was that it was fresh out of tin! Although I have never had tinned pineapple that looked so insipid. 

We had two occasions when unwrapping the bed at night, we found the sheets were not big enough for the mattress, leaving about 6 inches of uncovered mattress at the bottom. 

There are plenty of sun beds, but they make no attempt to stop people putting towels on them early in the morning..or stopping them being dragged across the pool area at 6.45am! There were many times in the day when towels enjoyed a day on the beds with no one using them. 

People were stopped from eating or drinking anything that hadn’t been bought in the hotel. They were being stopped and having it take away from them. Your also not allowed to have fun! We saw someone being told to stop using a small blow up ball. 

The shuttle bus to the beach goes 3/4 times a day and has to be pre booked, so make sure your organised. 

Then we come to the Spa!! Well, there was a lovely door with SPA written on it, but that’s about it! Apparently it was closed, but they couldn’t say how long it had been closed for and of it would be open again while we were there. After pressing the issue, we were then ignored by the staff!! 

So if your looking for a 2/3 star hotel that you don’t intend spending a lot of time in, this is a great one. However, if your expecting 4 star and a spa…go somewhere else!

Take notice of the bad reviews

We have been to the Park Hotel many times in the past so this review is definitely overdue.  I’ll start off by saying that there is nowhere else we would stay when visiting Zakynthos!  Our experience has always been amazing and this year was no different.  The management and staff don’t just run the hotel, they genuinely care about what they do and their guests.  It is evident in every aspect of how the hotel operates - nothing is too much trouble!

We were greeted warmly on arrival by the Owner and his reception team (Natalie & George), every time we visit the Owner has something new to show us and we always love to see the changes he has made since our last stay, he is clearly very invested in providing the best experience he can.  

The location is a short walk from Tsivili and the facilities are second to none.   The hotel interior is very tastefully decorated with a modern yet welcoming look, full of neutral tones, tiling and the odd splash of bold green – just perfect.  The rooms are spacious and the feel of the main area follows through to the bedrooms with comfortable beds, good storage, a lovely bathroom, plenty of plugs, mirrors, a fridge, tea/coffee facilities, a hairdryer and even an iron, I should also add that the air con is brilliant and the addition of a sofa is a nice touch.   

Hats off to the housekeeping staff who clean every room on a daily basis and change towels every two days, although it’s worth noting that if you want a change of towels at any other point during your stay, you simply need to ask.  They are lovely ladies, always smiling and they do an excellent job, everything is spotless, always!

The bar area is really lovely, with high stools, sofas and also external seating area which is beautiful in the evening overlooking the pool for a pre-dinner drink.  The barman Fotis is really friendly, polite and above all welcoming, nothing was too much trouble.   All drinks are branded which is always a good sign and we loved to start and finish an evening with a drink at the bar and a chat with other guests.

The pool areas are simply the best, lots of sunbeds so no battles there and they are super comfortable too!  The Park has two pools, a larger one and a smaller one, the smaller of the two has a jacuzzi function which is an added luxury.   The pools are never overcrowded with inflatables or people which is a welcome change and as this is an adult only hotel the general vibe is ‘perfectly chilled’.  

The pool bar area is tastefully done, with helpful staff, Ledana (hope that is spelt right) and Dimitris (again hope spelt right) were polite, efficient and friendly.  The food at the pool bar is also top notch, really good quality and perfectly cooked and presented, hats off to the chef!   We ate there every afternoon and I don’t think we had the same thing twice as it’s a pretty extensive menu and reasonable too.

The gym area is also an added bonus if you are someone who likes to ‘keep moving’ on holiday!

Breakfast is served from 07:30 to 10:30 in the restaurant area which is light and airy with a brilliant selection on offer, hot and cold foods and a chef who rustles up omelettes/eggs of your choice.   Everything is fresh, tastes great and is replenished constantly.

The foyer of the hotel is comfortable and spacious and we often sat on the sofas after breakfast and read for a while.   There is a library area in the form of an ‘modern art work’ mounted on the wall, where you can borrow/take a book to read while on your holiday and also leave your book when you are finished with it, I really like the idea of recycling books, also great if you forgot to pick one up at the airport.

This hotel also boasts a spa which is serene and very reasonable priced, I would definitely recommend a massage to kick off or round off your holiday.

What about the beach I hear you ask, the Park Hotel is approximately 10 mins stroll to the beach BUT if you don’t fancy walking, the hotel offers a shuttle service three times a day.

Tsivili offers a wide variety of lovely restaurants, bars, shops and delicious ice cream parlours along the main strip so there is no shortage of things to do locally and all within walking distance.   If your feet are weary or your belly is too full after an evening out, you can also take advantage of the horse and carriages in Tsivili to deliver you safely back to the Park Hotel for a nightcap.

For us, the Park, it's owner and staff really are the best, it’s like a luxury home away from home and staying there always feels like we are visiting old and very dear friends.   The vibe is really relaxing for guests and the staff go out of their way to deliver the best service.

The Manager is also always on hand to assist and goes above and beyond!   During our recent visit there were night storms and it was the manager who made it his priority to ensure the pool was cleared of leaves/debris, it’s this pride and care for the high standard of his hotel and his guests that shines through.

I wouldn’t hesitate to recommend the Park Hotel, Tsivili for so many reasons – book it, you won’t regret it!!

Brilliant hotel, fantastic staff, relaxing holiday!

We have just returned from our second visit to this hotel. We asked if we could upgrade  from the twin room we had booked and we were offered a very spacious room at the front of the hotel for a small extra charge. The owner Illias even gave us a complimentary bottle of a rather deilcious red wine because we had stayed here before. Owner very polite and friendly and even remembered my partner Nick's name everytime we saw him! Also added bonus of a Nespresso coffee machine in the room and pods can be purchased from the local supermarket which is a three minute walk from the hotel.

The hotel is on the outskirts of Tsivili away from the noise of the main strip and is only a ten minute walk until you arrive at the busy end of Tsivili. The beach is around a 20 minute walk but there is a free bus shuttle service three times a day which is ideal when it is very hot or you have plenty to carry! 

The pool area is so peaceful and relaxing and the bar and food prices are very reasonable. We had three lunches here and really enjoyed them. The breakfast is a buffet service and I thought there were plenty of options and eggs are cooked to order which is a nice touch. 

The staff are so lovely and I must give a special mention to George on reception who always greeted us with a smile and a hello everytime we saw him. Our rooms were cleaned daily and towels also changed daily and the maids were very friendly and helpful. I hope we can afford to come back to Tsivili in a couple of years and I shall definitely be booking here again if we are fortunate enough to return.

Chilled vibe hotel with truly amazing owner and staff

An honest review as we have come to the hotel  as a couple for the last 3 years. 

The hotel is lovely, clean and mostly well maintained, although a bit tired in some areas. George and Andrea on reception are both very  polite, friendly and helpful and George has good banter with guests. 

There is now music at the pool which is great but at times it can seem a lack of atmosphere. However if you are here to relax and not interact much with other guests then this won't be an issue. The sunbeds at the pool are comfy but a little tired. It was very busy the first week so could be quite difficult to get a sunbed unless you are at the pool area before 9am. However both pools are cleaned and maintained nightly. 

The hotel restaurant is nice with good choice and food has always been lovely and reasonably priced. The staff are friendly, chatty and helpful especially Alex, Dimitris and Lediana. They are a credit to the hotel. Photis is also great in the bar area in the evening but again there is no real atmosphere or entertainment in the hotel at night. However it is nice to sit and enjoy a quiet drink.

The rooms are ok but quite basic. Nice balcony overlooking the pool. Rooms cleaned daily and fresh towels provided. Good air con, hairdryer, small fridge, tea and coffee and ironing facilities. Could be doing with larger tv's in the rooms as they are small but can live with that as watching TV is not high on the priority list while on holiday. Shower is OK but is salt water. However for the duration of our stay there was a strong smell coming from the drain in the bathroom which could be quite overpowering at times. 

Our only real issue is the noise of the hallways. The corridors amplify any noises with the room doors closing, suitcases being wheeled and the maid service can also be very loud  in the morning. This echoes throughout the whole corridor so is hard to get a restful sleep with the doors slamming every few minutes. Be prepared to be awake from around 6/7 am. 

The breakfast is fine but didn't use it much. Decent variety of pastries, bacon, eggs, beans, etc. The omlette station is great and fresh but breakfast bar could be doing with more fresh fruit and fresh fruit juice selection as the machine concentrate juice is very sweet.

The owner is also present at the hotel most days and is friendly and chatty. Complimentary bottle of wine due to our 3rd visit which was a nice touch.  

The hotel is a 10 minute walk to the main strip which is great and lots of great restaurants and bars to choose from so hotel is in ideal location.

Overall a nice, relaxing 2 week stay at the hotel. Thanks for having us back!

Lovely 3rd visit to the Park Hotel

Nestled in Tsilivi, only 10 kilometres from Zakynthos International Airport and less than 7 kilometres from Zakinthos and within walking distance to the centre of Planos, this wonderful hotel is a perfect place for all those longing for a beachside holiday. Guests will find themselves within ease of access to a host of local businesses, beautiful beaches and numerous places of interest including a nearby waterpark. The resort offers cosy suites, double, triple and family rooms. The delightfully decorated guestrooms feature soothing tones and modern furniture evoking a homely atmosphere. The resort features a stylish restaurant serving delicious dishes and 2 bars for guests' added convenience. The youngest ones will enjoy plays at the children's area and a paddling pool. Patrons who wish to keep in fit may invigorate at the outdoor gym while those who seek total relaxation will delight in a sparkling pool or relax in lavish hotel garden.

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Park Hotel and Spa