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We have been fortunate to have a good few holidays at Pine Cliffs over the past few years and it never disappoints.
All the staff are so welcoming and friendly and the service in the hotel and in all the restaurants is excellent.
We love the golf course and once again the staff at the Clubhouse and the Golf Restaurant are great too and all go the extra mile to make sure our holiday experience is the best possible.
This is by far our favourite holiday hotel and we can't wait to go back again in May!!

Excellent

Been holidaying at Pine Cliffs for over 25 years and most often twice a year! Our first holidays at the Resort were in the original hotel which we loved but nowadays we really enjoy the Ocean Suites which are fabulous. We like having an apartment which suits our needs better when we stay for longer periods. The staff are so helpful and we have got to know many of them over the years and when we return it is like catching up with old friends. The Resort is immaculate with beautiful grounds and great facilities to suit everyone. We particularly enjoy the 9 hole golf course! The stunning Mirador cliff top bar is a great place for pre dinner drinks with amazing sunsets. Can’t wait to visit again in May.

Stunning Ocean Suites on this beautiful Resort

We relocated to Ocean Suites for part of our trip, hoping for a better experience. Unfortunately, the hospitality was similar to that of Pine Cliffs Resort. Upgrading to a different side of the resort didn't translate to improved service. The included spa access was a nice perk, but the spa itself fell short of five-star standards. The jacuzzi was very dirty, with hair floating around, and there was a peculiar lack of towels in the spa, which was a first for us.

Stunning Location, Underwhelming Experience.

1The “suite” definition is not what you get unless you book a 1 bedroom suite. As they say buyer be aware before you book. I got a room not a junior suite. So by a suite definition is as below

A suite is much more than just a room. It is usually a much larger expansive space with a host of amenities and luxurious additions. Instead of just a place to crash, a suite is a comfortable living space that usually involves multiple rooms designated for different functions.

I got a normal hotel room even though I booked “junior suite queen”.

If you are looking for a quiet solitude place this is not a place to stay. This location is an amalgamation of 4 different hotels like a city. Lots of people in fact they even have color coded when the breakfast times are good to come versus red color time slot. 

Check in process and customer relation relations are very transactional not high touch engagement and checkout policies are enforced by the rules. I have seen guest relations responses below, they do nothing to address than just acknowledge. This is not a luxury location as it is a big apartment complex experience.  I have travelled 60+ countries I know the difference between a luxury versus a mediocre resort. 

Lastly Bonvoy loyalty at titanium level won’t get you any upgrades or late checkout.

Mediocre resort nothing luxury about it!

We were hesitant in returning to this property as years ago we did not have a great experience.  Well, glad we returned.  We were met by a well appointed room, very friendly service and excellent meal choices.  The food has improved from our last stay.  Ground are kept impeccable and the beach is amazing if one likes to go for a long walk.

Impressive improvement since our last visit!

This lovely hotel is located in Albufeira. The premises count with 76 welcoming guests rooms. 

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Pine Cliffs Ocean Suites