Name: Fenix Hotel
Price range: from £410.52pp (7 nights includes flights and transfers)

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Product Details

Fenix-Hotel-Costa-Del-Sol

DO NOT GO ALL INCLUSIVE TO THIS HOTEL !!!

FOOD- selection not good at all, availability awful, trays are usually empty & food is cold when you do get it, Food serving area really small so queues go out the doors .Only allowed to drink all inclusive drinks in certain areas so not to interfere with the paying bar  
Maids- can not make a bed !! didnt sweep sand from balcony for about 3 days :(
ROOMs- ok , nice size, bathroom really small but functional, shower powerful & always had hot water.
POOL- Dont even try to get a sunbed unless you go out about 6.00am , towels already down but no one sits on them until about 10.00am - nothing is done
STAFF- reception staff lovely & helpful, dining staff as miserable as sin 
UPSIDE- beach was wonderful but sunbeds are chargeable, weather was glorious.

DO NOT GO ALL INCLUSIVE TO THIS HOTEL !!!

Good points - the location is amazing, right at the beach, short walk to Flower Street etc. plenty of shops and food stands outside the hotel. 

Food - the food was much better than I expected given the previous negative reviews. There’s always a good range of salad and two meat dish’s. I’d imagine even a very picky eater would find something suitable each meal. 

Room - we stayed in a family room (42b). It was absolutely huge, it was cleaned daily with fresh towels. I really can’t fault the room. 

AL drinks were what you’d expect in most AL, local sprits etc. they give their beer in a lager glass which is helpful. 

Pool - the pool is brilliant, cleaned daily. 

Bad points 

The AL bar is in the restaurant, you can’t sit in the softer seats outside u til you buy the drink. 

Rude cooking staff - the staff who serve the meals are very rude. 

Sun beds, there aren’t enough. As previously stated, people will leave towels out early. We didn’t really have much issue getting beds, if we saw a towel down and no one was there we’d move it. The lifeguard also done this for us. 

Overall, we found this to be much better than expected and plan to return to the hotel in the future.

Very honest review

Don't book in here.got there 2am got key for room.no balcony small window.went down to reception told pay extra for balcony.£10 aday so I did moved room ok bathroom ok.worst thing for.me was the food.worst food I've ever had cold always empty.i wouldn't even feed.my dog the food here.we checked everyday what was.on offer enough said.we went.out everyday it's cheap enough.how they can rate this 4 stars I dont know more like 1 star.all inclusive no.not even any little snacks in-between.put me off Bulgaria but people on coach saying from other hotels there food was good.so might try again another hotel.but deffo stay away from the fenix.

Avoid the fenix Hotel,sunny beach

Ok hotel. Spacious rooms. We had a great sea view - other rooms near 1st floor had terrible views. The pool was small and not suited for kids. Impossibe to get sunbeds. The food in the restaurant was REALLY bad. Luckily we only had breakfast there. The eggs were partly uncooked, the bread dry, the pastry was stale. The staff in the lobby was not very helpful.

Acceptable - but I will not go there again

This hotel is not a 4 star. I went to Bulgaria 10 weeks ago and stayed at The Sol Marina Palace in Nessebar this hotel was a 4 star Melia hotel and it was a dream in every respect. So we thought we would try Sonny Beach FENIX for two weeks, big mistake! I booked all inclusive then read the reviews and changed my booking to half board and glad I did. Room was lovely and big but carpet was badly stained with black marks everywhere and was never hoovered in the two weeks, sheets when changed was stained the smelt freshly washed but stained, towels the same and curtains stained. The worst thing was the food. Absolutely disgusting from breakfast to evening meal. Eggs not cooked,frankfurters and not sausages and bacon was just fat only two types of cereal. Evening meals were bad, not enough food replenished and it was just different types of stew with very very little meat. Frozen veg the same every night for two weeks in one pan carrots,cauliflower and broccoli but everyone took the broccoli and left the cold carrot and cauliflower it was tasteless. Salad bar was feta cheese, cucumber and tomatoes never saw a lettuce leaf or any other salad ingredient except for a few olives and sometimes had a little potato salad. This hotel is not 4 star I would be pushing it to give it a 1star

Bad Bad Bad

Enjoying a fantastic location in the centre of Torremolinos, just 150m from the resort's main shopping area and within easy reach of El Bajondillo, this adult only hotel offers guest a 'Chill Out' bar on the 7th floor whilst the restaurant enjoys fabulous views of the Mediterranean Sea. 

##### Accommodation at the Fenix Hotel:

Recently renovated twin/double rooms are air-conditioned/heated and feature flat screen TV, fridge, hairdryer, safe, phone, kettle and FREE Wi-Fi. Some rooms have a balcony or terrace. Seaview and pool view rooms are available at a supplement.

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Fenix Hotel

Accommodation at the Fenix Hotel: