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We stayed here for a week as a family of 3 with a seven year old and our friends who also have a seven year old. We all had a great holiday with really good food, nice beer/ drinks, lots to do for the children and rooms are lovely and clean. The resort is now very busy but there are loads of loungers and space round the pools. Will go back for sure.

Fantastic holiday

We stayed with a 7 and 4yr old at the start of June and can't rate this hotel highly enough for the way it caters for children, plenty of amenities to keep them entertained at the hotel. The location isn't the best if you want to explore but plenty of things to fill your days at the hotel.

The best thing for us was the policy of removing towels from sunbeds in the mornings if people weren't using them. Without people being able to reserve sunbeds it meant you could have a leisurely morning and even at 10am still get a group of beds pretty much anywhere you wanted. This is actually one of the main reasons we want to return if this policy continues as made the whole experience so much more relaxing!

We had a couple of issues in our room (patio door not locking and broken shower head) and both issues were fixed within 15mins of us reporting them to reception which was fantastic! 

My only small issue was the lack of labelling at dinner, I have a banana allergy (not ideal in the Canaries) and had to avoid alot of desserts as I had no idea what was what and didn't want the hassle of trying to find someone to ask each night. 

Overall as a family hotel this is everything you need. The team are friendly, the hotel is clean and well maintained, the mini discos/entertainment is great and there is an abundance of amenities for children. The sea views are stunning and the size of the rooms are also a huge plus for us. We can't wait to return.

Wonderful family hotel

Our family wanted to try out an all inclusive resort as last few times we went self catering as 2 of our party eat a plant based diet (no animal products at all) and the hotel had good reviews for their vegan options. 
So the food was pretty good in the buffet restaurant, for everyone, as we had 2 omni eaters too. Most food items were marked for all allergies as well as vegetarian and vegan too! Some meals was a bit random, steamed carrots for breakfast? But always an option, if you are happy with a salad “subway” or chip sandwich if you didn’t fancy the main options. Would have liked a vegan ice cream or dessert but then it maybe helped us not gaining too many pounds!
We spent all days round the smaller pool as it was closer to the snack bar and toilet, we did go to the larger pool on the first day but couldn’t find a toilet close by other than down 4 floors and it was disabled? Maybe I missed it? But we were very happy with the smaller pool as it was quite chilled. Inflatables aren’t allowed in this pool or balls etc which was good as it meant you could float around or chat keeping cool. The snack bar was well stocked and put on paella for plant eaters and animal eaters at lunch as well as a BBQ for meaties … a vegan burger would have gone down well maybe ha!
There was noise from kids etc but it is a family resort of course ! 
The bars were really well manned and drink options for all too. Overall the place of fantastic! A couple of niggles about the room as it had a bit of a stink after 1 day which was possibly drains or air con but we mentioned to reception and it seemed to go but only to return a day later. Also the shaver plug in the bathroom came completely off the wall, we advised reception but it didn’t get fixed at all. Also watch out for the chaos times in the buffet as kids and adults alike don’t have the queue mentality of the UK so be on guard ha!
Thanks for a lovely holiday.

Great resort!

Been meaning to do a review as this page helped me a lot before coming . We went in mid June myself and 2 daughters aged 13 & 7 . 

Overall had an amazing time the hotel is stunning and spotless clean , lovely views , felt very safe . All staff amazing , rooms cleaned daily . 

Best bits for us : 
The pools , large pools lots of entertainment going on  in day . Never had to worry about getting a sunbed . Always drinks and food available. 
Rooms - large clean and very comfortable beds. 
Food - fab , all fresh and presented very well . Does get repetitive but every AI does . 

Improvement in my opinion: 

The only area I'd say that let this hotel down was the evening entertainment. The kids mini disco was the same every single night , we stayed 10nights would have been nice to change it up . The eve entertainment was not good , the shows were boring and not very entertaining. There was one good night the white party which was AMAZING they needed more of that. 
I had a 13 year old and not a lot aimed for her age - the eve entertainment just wasn't for us. However we were so tired we went to bed quite early . 

Hotel is MASSIVE take comfortable shoes . 

The Indian hotel at bottom of hill is one of the BEST iv ever been to !!! Amazing !!! 

I'd rate a strong 8/10 . Any questions happy to answer 😊

Very good hotel stunning views , spotless clean

The hotel is rated at a 4*. I can see why it deserves it but there are areas the hotel lets itself down. 

Pros.

It’s very clean, modern rooms with ample space. We had a family suite. Bedroom and livingroom both have large flatscreen TVs with TV, Netflix and YouTube. Small fridge for storing liquids etc, very large balcony with an amazing view, photo attached.

Cooled Water refill stations absolutely everywhere. 

Two buffet restaurants to keep the crowds at dinner time low. 

Three decent sized pools with plenty of sun loungers. 

Softplay and climbing adventure course for the youngsters and the teens. 

Ice cream at the snack bars for the kids.

12pm check out. This is late compared to other hotels.

Cons

Food options are terrible. Saving grace is the hotel does one of the best pizzas I’ve had, but that’s all we ate for the 5 days was pizza and chips. The hotdogs looked barely cooked, burgers were like hockey pucks and all the chicken was so watery. 

5 cocktails are offered. What kind barman/woman doesn’t know how to make more than 5 cocktails. 

Splash park is disgraceful. Its away at the bottom of the hotel, no where near the pools, its in a right poor state and the water is ice cold. My nephew hasn’t stopped sniffling with runny noses since. 

Entertainment is a hit and miss as well. Kids part is all in Spanish.

Nice getaway but wouldn’t return.

Nestled in the heart of Puerto De Santiago, this is an ideal spot from which to discover Tenerife. The hotel is 10 minutes from the impressive Los Gigantes cliffs. The hotel is ideal for families, offering marvellous views over the Atlantic Ocean and the Island of La Gomera. The excellent climate the island enjoys year-round has turned this into an extremely popular destination with holidaymakers.

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Landmar Costa Los Gigantes