Name: Club Hotel Mirabell
Price range: from £328.54pp (7 nights includes flights and transfers)

Select Room & Board Basis | Mercury Holidays

Product Details

Pool

Well, we booked this hotel through Thomas Cook. When we arrived at the hotel and asked for check-in, the receptionist said no booking was found in their system. It was already midnight. We were shocked where to go what to do? He did not offer water or a cup of tea and did not suggest anything to us. Their manager was not available to discuss the issue. Contacted Thomas Cook by WhatsApp, who were very helpful at that point. We tried to find an alternative accommodation for that night only first. Luckily we did find a hotel in the town center and took a taxi. It was a horrible experience with the Mirabell Hotel. Another morning Thomas Cook tried very hard and found an alternative accommodation for us which was excellent. Please try to avoid this Hotel. Checked other's reviews and they had the same problem with them.

Avoid Avoid and Avoid.

food was awful didn’t eat the whole holiday had to order dominoes pizza it was that bad ,,rooms were cleaned daily but never changed the beds the whole 10 days we were there,,shower drain didn’t work and shower head didn’t stay on when i was trying to wash my hair kept falling on my head,,staff are rude and ignorant towards the english people,,wouldn’t recommemd this holiday to anyone.

avoid

We booked this holiday are first one away together and since we have got here it's been a night mare the food is disgusting the staff are puss takers an stand there laughing at you when you ask for something I wasn't gonna write a review but these 4 today at the poolside bar made my mind up to put this review on I asked for ice an they totally just stood there laughing an talking about me in there lingo a not happy at all an not to mention we're the only English couple here I will never ever come back to mirabell and strongly advise ppl to not book if you don't like fish as that's all you get fed 3 times a day an the only drink is lager or vodka an that's meant to be all inclusive my ass don't get me wrong antalya is a gawjuss place am sat here today after being totally disrespected by the bar staff wanting to go home they are not nice in this mirabell at all an this is from experience am here now as I write this review

Bar staff making fun of the paying customers

The hotel in its self is nice had to change rooms as shower was over a bath and was full of marks ware enamel was missing and needed a walk in as bad knees .maid only changed  towels and made bed toilet sink shower only cleaned by me .food was very poor what should of been served hot wasn't I lived of salads for 8 days none of the food was labeled so if you had allergy best not to eat it .older man on reception very rude didn't want to help unless you were french German or Russian. Youngh girl very helpful .we arrived to late for eavning meal nothing available  we had to order meal in from takeaway .no low suger drinks at all .cats roaming all around hotel including eating  ares .if your English avoid  its a shame as hotel is lovley but nothing else would not recommend

Hotel nice everything  else poor

Had a great time, to be honest I haven't done many all inclusive holidays like this one but I thought the food was really nice for the lunch and dinner buffet especially (you won't be happy if you like chips and burgers though). The breakfast was ok, could have been better but ok. Was lacking food like bacon and baked beans, also the milk cartons were difficult to open for the cereal but all in all it was good enough. 
Read a lot of negative reviews of this hotel but I know from past experience it can come down to an odd negative experience someone had, there's probably a lot of people who had a good time but don't bother to write a review.
The staff overall were good even though some struggled a bit with English, the hotel could do with a makeover in places as it looked a bit worn but all in all can't grumble much considering what we paid. There were two pools each with a bar and one had slides which were fun, although they were only running from 3-5pm. Alcoholic drinks are Efes beer, gin and vodka but not all bars served the spirits. 
Was a bit disappointed that the beach bar didn't serve food at the time it stated, there was no food served there at all but was still nice despite that, they served the drinks and tbh breakfast, lunch and dinner buffet is enough for me. Cakes were served in between lunch and dinner by one of the pools for about an hour or so.
All in all I really enjoyed my time there, weather was fantastic too, I'd go back again. No complaints with our room too.

Had a good time, got what I paid for.

This hotel is conveniently located in the district of Konakli. The hotel is situated just a 15 minutes' bus journey away from the popular resort of Alanya. The hotel is situated within easy access of a myriad of attractions in the area. The hotel is connected to a private beach by an underpass. The hotel enjoys a charming design, greeting visitors with the promise of a comfortable stay. The guest rooms are superbly designed, offering a relaxed setting in which to completely unwind. The hotel offers spacious grounds, with sun-bathing terraces and a shaded snack bar. Guests can avail of the many facilities and services that this wonderful hotel has to offer.

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Club Hotel Mirabell