Name: Grand Bay Suites
Price range: from £0pp (7 nights includes flights and transfers)

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Product Details

Pool

We had great fun at the Hotel 🥰
Great customer service from Christabelle, Julietta & Patrick Amazing ambiance 😊
Nice swimming pool 💯
Husband birthday celebration 🥳🥳🥳 & Thank you Chef for the nice & yummy cake 🎂🥰🥰🥰
We recommend 😇😇

Amazing experience

The staff were all very polite, friendly and helpful! The  apartment was clean and well equipped and the bed was huge! Lovely pool and surrounding gardens that were all well maintained. The birds were beautiful and visited us a breakfast time! Saturday nights were lively due to a nearby nightclub but that added excitement to our visit! The bus stop was nearby for visiting other areas and bus fares very cheap! The supermarket next door was well stocked, good for food, sweets and insect repellent! Thank you Ram and all the staff for welcoming us, offering advice on trips and making our stay memorable! We loved the whole Mauritian experience even though the mosquitos loved us too!

Lovely! 2 weeks at Grand Bay Suites!

Here’s a refined version of your review:

Our experience at this accommodation was extremely disappointing. The apartment furniture was in poor condition, and there were ants everywhere, even on the bed. The kettle and microwave & dished in the cupboard were dirty, and the air conditioners leaked into the wardrobe. On top of that, there were cockroaches, and the shower head was heavily covered in limescale.

Some of my travel companions faced similar issues in their units. Their stoves didn’t work, and alarmingly, worms  were coming out of the bathroom basin at 1 of the unit’s. The WiFi was only available at reception, not in the rooms.

We had initially booked and paid for 11 nights but left after just one due to the unacceptable conditions, we were not refunded for the remaining nights or even partially compensated.

I strongly advise avoiding this accommodation.

I strongly advise avoiding this accommodation

Just returned from this property! We stayed from the 26th Jan, and lasted two nights of a one week booking.
Unless you like cockroaches, prepared to accept staying in a property which is tired and run down, and poorly maintained, avoid at all costs.
We booked for a week, and had to leave after the second night as previously mentioned. The pictures are out of date, and probably taken using a magic wand! Because it doesn’t look like that now.
Four cockroaches, cooker only had one ring working, toilet seat broken, very flimsy. Couldn’t open the shower door because it was catching on the floor, bed was extremely uncomfortable, quilt not big enough for the bed, so constantly fighting for cover. Only 3 coat hangers to start with, also the window in the bathroom was broken, so you couldn’t close it to stop insects coming in.
The air conditioning leaked water onto the floor, the lounge furniture had rips in it, basically need I say more!!
I contacted my agent to request a refund once arrived home, but basically the hotel denied there was any problem, and actually blamed me for the toilet seat!!
With reference to the 4 cockroaches, they replied by saying they offered me bug spray, which they did. That was just in 48hrs.
We was on a ground floor apartment, they offered a replacement, but accepted that we’d had enough, and needed to move on.
The only positive thing I can say about this property is the staff, with the exception of the day manager who just sat around all day on his phone. Especially the guy who booked us in on the day we arrived, only to find out he was the maintenance guy on a following day, he was very helpful.
When we left, the manager was really only concerned about what review we would leave. Fortunately we have stayed in Mauritius a number of times, and was able to find new accommodation pretty quickly.
We booked through Agoda, no help or support at all.
You decide if you want to take a chance!

Avoid at all costs!

Having read some of the reviews I was a bit nervous about staying here. We lowered our expectations and were actually pleasantly surprised. Yes, the complex and the rooms are in need of some TLC and doesn’t really look like the official photos any more, word of caution, TUI are still marketing this as a 4 star complex, if you go expecting that you will be disappointed.

But the apartment was roomy and met our needs. There were things like some black mild patches in a couple of spots on the ceiling, but it did not affect us so we weren’t worried. 

There are some stray dogs living close by but they aren’t dangerous and there are dogs all over the island unfortunately so that could be a problem wherever you stay. I also saw people comment on the noise from the local nightclub, but we didn’t notice it and had no issues. We found the complex peaceful and friendly and we will hopefully return.

Lovely break

Grand Bay Suites are conveniently located near Grand Baie Beach and offer a variety of amenities for guests. The apartments are spacious and air-conditioned, with a balcony or patio providing views of the gardens and pool. Guests can enjoy free Wi-Fi in the reception area and take a dip in the outdoor swimming pool.

Each apartment includes a seating area with a sofa bed and a flat-screen satellite TV, as well as a kitchenette with a stove and refrigerator. The modern bathroom features a shower.

For dining options, there are several restaurants and bars within a 5-minute drive from the suites, and guests can also use the barbecue facilities in the landscaped garden. Overall, the Grand Bay Suites offer a comfortable and convenient option for travellers visiting the Grand Baie area.

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Grand Bay Suites