Name: Nurai Island Hotel
Price range: from £0pp (7 nights includes flights and transfers)

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Pool

We are here now. It is just terrible. We booked a beach villa for my 40th birthday (booked it last June for my stay now in March). Arrived at 11.30am today. They overbooked the island and only have an inland room with a terrible view of the back of two other villas. We complained immediately and asked to move to the beach villa we booked. They initially told us they have had a large booking come in that have taken most of the beach villas. When we were incredulous that they would double book, they changed the story. It’s now 17.30, we have been waiting all day with our two young children. Back and forth with their front desk and team, they have been so far from forthcoming. We have had to chase, follow up, no solution. They haven’t tried to resolve this in the way you would expect from any five star hotel.  We now have to accept this disgraceful room or leave the island. We have wasted a day and have been totally cheated by this hotel. Just utterly terrible. Do not trust them with your money, or more importantly, your time or precious moments. I can’t tell you how upset I am and their responses have been an insult.

Terrible. Do not visit. They have cheated us.

Nurai Island was one of the best hotels I’ve stayed in. The place is so amazing and relaxing. We stayed at the beach villa, the view was amazing and the pool was semi private but the place is quiet and no one passes in front of our villa. We tried the Lebanese restaurant “Hooked” and “Smokin Pineapple” the food was great and delicious. Our butlers “Don and Stephan” made our stay exceptional, they provided a great and wonderful services, ensuring that we felt pampered and well taken care of throughout our stay. The combination of stunning accommodation and exceptional staff made our experience truly memorable. Highly recommended for a luxurious and relaxing gateway!

Unforgettable Stay!

Management, non existent !!! I still can’t believe this so called 5 star luxury hotel brand left me and my family stranded without a hotel to stay. NO CANCELLATION EMAIL SENT! Booked in July 23, reconfirmed in Feb 24 for arrival April 10th. Send my final email April 1st & received a generic email to say the island was having maintenance nothing to say it wouldn’t reopen in 9 days for our stay! No apology no sympathy, not even available on the phone to talk . No replies to my emails. Disgusting behaviour for a resort to think this is acceptable to do to their customers. Being an agent, I have sent many clients here & over the year they have been disappointed so I thought I’d experience for myself to give personal feedback to my clients. But I guess they lived up to their reputation. Any positive reviews have been paid to stay & review. I wouldn’t waste my money , I’d definitely book with a more reputable hotel brand . 
Thanks again Nurai Island for ruining our Eid and holiday.

Unprofessional

Wow wow wow! We visited as 2 adults and a child age 9 for a day trip and it didn’t disappoint. 
I had booked all this online prior to our Abhu Dhabi holiday and was very simple to do. 
We had booked a taxi from our hotel and the taxi took us straight to a reception at a port.

We were greeted and were offered refreshments until our speed boat was ready. The reception was lovely and modern and lovely and cool with the aircon.

When our time came to embark the boat we were all given a life jacket and our 20 min journey began. This was very pleasant and nice to take in the surroundings .

On arrival we were greeted by the staff who had shown us the facilities and where we could use. 
As the beach/sand was very hot we stayed around the pool. 
During the day we had bar service which was included in the money we had paid to book this also included lunch. 
We ordered the most delicious pasta! 

Truely a fab day out and deffinatly a little mini Maldives in the UAE - would love to return again and use the overnight facilities

Paradise in the UAE

Our stay at Zaya Nurai Island from October 29 to November 4 was absolutely perfect. From the moment we arrived, we were impressed by the island's serene beauty and the warm welcome we received. The villa was luxurious with stunning views, a private pool, and direct beach access, making our stay incredibly comfortable.

The dining options were diverse and delicious, with standout meals at Hooked and Frangipani. The staff provided exceptional service, always friendly and attentive, adding personal touches that made our stay even more special.

We enjoyed a range of activities, from relaxing spa sessions to exciting water sports. The peaceful atmosphere combined with luxurious amenities made it a truly memorable vacation. We highly recommend Zaya Nurai Island for anyone seeking a perfect getaway in paradise.

A Wonderful Stay

Nurai Island Hotel is a five-star hotel located along the Arabian Gulf in Abu Dhabi. Just a 12-minute boat ride from Abu Dhabi's Saadiyat Island and a 60-minute journey from Downtown Dubai. All villas are designed to blend into the landscape and come with private temperature-controlled pool and floor to ceiling windows overlooking the Arabian Sea. Each accommodation boasts an outdoor terrace, a spacious living area and Nespresso machine. A soothing soaking tub and rain shower are also featured.

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Nurai Island Hotel