Name: Golden Parnassus Resort and Spa
Price range: from £956.11pp (7 nights includes flights and transfers)

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Pool

El personal del hotel es excelente más que maravilloso atentos amigables con nacionales y turistas. Se avocan en atenderte siempre de buen humor. Eso salva mucho el hecho de qué el hotel le falta renovarse no tiene Wi-Fi, su mobiliario es de los años 80, las almohadas son nefastas viejas Huelen a humedad, la cama es dura mobiliario del restaurante zumo casi se cae, por lo viejo que está le falta modernizarse, no había luz en el piso donde yo estaba, que era el quinto nunca compusieron el foco de mi pasillo de mi habitación. Nunca tuve Luz en el pasillo, sólo funcionaba un conector, pese a que yo soy nacional y no veía tele en la noche la ponía solo para antes de dormir. La programación toda en inglés y yo soy nacional, no había nada en español, el barandal que da a la playa de mi ventana estaba suelto y yo en el quinto piso me recargué, pero me dio miedopuesto que podía zafarse. Eso es un peligro Todo lo compensa con la vista al mar, y con el maravilloso personal y el buen buffet de todo, incluido. Por eso le doy tres estrellas de cinco por el mobiliario antiguo, la quemadura y las almohadas nefastas, los utensilios de cocina viejos, el mobiliario de los restaurantes viejos, eso no es culpa de los empleados sino de la junta directiva del hotel

Renovarse o morir , el personal salva el hotel las vistas salvan el hotel

The staff are all lovely and made you feel like family. The service was amazing and the rooms and whole hotel was clean at all times. The food was aLao amazing! Definitely money well spent. Oscar, Jose and Marcos were all equally lovely and welcoming from the moment we arrived. Overall an amazing experience, thank you all!!!

Friendliest staff

Hotel wouldn’t be as amazing if it weren’t for the staff who were so fun and friendly, attentive and made sure you were never without a drink in your hand. Amazing service especially from Oscar, Marcos & Jose- thank you guys so much we’ve had an amazing time  <3

Friendly and entertaining staff

The employees what makes this place like home! The Breeze is a buffet and they have different stations to make pancake, French toast, omelets. Fresh fruit, yogurt, cereal. etc. Noon they have hamburgers, nachos, French fries, guacamole, All the fixes for your hamburger. Peir 12 has spaghetti, coconut shrimp, salmon, salads etc. The old barn has shrimp, steaks, salads etc. We didn't go into the Sumo which is Japanese food. Shangri-la we did not try, which they have Quail. In all we didn't have to what for a variety of food.

Older hotel with the best staff ever!

Just like everyone else has been saying – this place survives only because of its employees. The building is old and desperately needs renovations. One elevator has been broken for years, and the other one was failing when we stayed on April 30th, 2025. That was our checkout day, and we had to drag our luggage down five floors. The Wi-Fi didn’t work a single day. The front desk kept making up excuses and promising it would be fixed “tomorrow.” From other reviews, it seems it’s been down for weeks.

Every time we come here, the food gets worse and worse, and the selection gets smaller and smaller. The bedding, pillows, and towels are all old. Come on, guys—invest some money in this place. It’s DYING! Save The Parnassus!!!

Great staff and very neglecting owners. Please don't let this place die.

This hotel complex is situated in the famous tourist stretch of Cancun just a few minutes from the city centre where guests will be able to find countless bars, restaurants, shopping and entertainment sites. It is just steps from the sugary sands and inviting waters of Mexico. The resort delivers an idyllic location along with the sophisticated style, comfort and convenience of a luxury resort.

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Golden Parnassus Resort and Spa