Name: Fairmont Mayakoba
Price range: from £2,205.03pp (7 nights includes flights and transfers)

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We had the best time celebrating our honeymoon at Fairmont Mayakoba! From the moment we arrived, the staff went out of their way to make us feel special—warm, welcoming, and incredibly accommodating throughout our stay.

The Spa was a highlight—we ended up going back a few times because we loved the services and amenities so much. It’s the perfect place to unwind and feel pampered.

Tauro was one of our favorite restaurants on property. Adan was an amazing server, and Alfonso, the bartender, not only made fantastic drinks but also shared the fascinating history of Mayakoba with us. Eric was another standout—he gifted us salt during one visit and later gave us great local tips, including spots to check out in Playa del Carmen.

At La Laguna buffet, Diana day after day made us feel like we were the only table in the room and Adelaida was incredibly friendly and attentive as well - such a lovely way to start our mornings.

We also had a great experience at Gaia—our server Hector was fantastic, and one of the young chefs came out to talk with us and got us genuinely excited about what we were eating.

The concierge team was also top-notch. Elmer was especially helpful and super knowledgeable whenever we needed help planning out our days.

We took a river boat tour during our stay, and it ended up being one of the most memorable parts of the trip. Oscar and Miguel gave us incredibly nice and relaxed experiences, and Mauricio Romero was just phenomenal all around, sharing about the local wildlife and amazing sustainability efforts. 

The La Cantina tequila tasting was another standout experience—Dorian led the tasting and was incredibly knowledgeable, making it a fun and educational experience. And over at Hix Bar, David was super friendly and introduced us to tequila cream, which we’d never had before.

We honestly couldn’t have asked for a better honeymoon. Fairmont Mayakoba is beautiful and serene, but it’s really the people who made it unforgettable. We can’t wait to come back!

Best Honeymoon!!

We had an unforgettable stay at the Fairmont Mayakoba – our second time visiting, after a wonderful experience last year. The hotel is beautifully nestled in the jungle, surrounded by lush nature. The entire property is immaculately maintained and looks absolutely magical at night with its dreamy lighting.

We stayed in a Casita, which was spacious, beautifully decorated, and spotlessly clean. The food was excellent throughout our stay, with a great variety of restaurants offering different cuisines and atmospheres. One small suggestion: it would be wonderful to see more vegetarian options, especially among the main courses. While the food was delicious and well-prepared, the variety for vegetarians was somewhat limited and could be improved to better accommodate vegetarian diets.

We appreciated that some fantastic activities – like the ecotour, canal boat tour and catamaran tour – were already included in the all-inclusive package, which added great value to our stay.

Our kids (ages 6 and 4) attended the Kids Club for about 2 hours daily and had a fantastic time with activities like pool games and a Mexican Fiesta. The staff there was amazing and made sure the little ones had fun and felt safe. A little downside: some Kids Club activities came with an additional fee (500 pesos, not included in the all inclusive package). While the quality was good, we felt the cost was rather high – and with two children, these charges add up quickly.

That said, what truly sets this hotel apart is the exceptional staff. From one heartist to another, I want to extend my heartfelt thanks to all the wonderful people who made our stay so special. Every staff member we met was warm, professional, and genuinely kind.

Special thanks to Erik, who guided us on a snorkeling tour – he was knowledgeable, approachable, and incredibly friendly, and made the experience truly memorable. Also to Joan, the attentive and charming waiter at Fuego, and Leslye, the caring supervisor at the Kids Club. The housekeeping staff also deserves recognition for their meticulous work and friendly greetings in the halls – they truly are the unsung heroes behind the scenes.

Fairmont, your people are your greatest treasure. You can be incredibly proud of the team you have. We hope to return next year and relive this magical experience once again.

A Magical Jungle Getaway – Unforgettable Experience at Fairmont!

Note: We have not left for this trip yet; but, the booking experience has felt like a scam. I would not recommend booking direct with this Fairmont and I would definitely use a 3rd party agency. As an Accor member and choosing to book direct with the hotel I would have expected fair customer service; however, the experience has been subpar and dishonest.

This Fairmont Does Not Play Fair

Dinner at the Bassano restaurant was fantastic the service was spot on! Our waiter even provided a special treat for our anniversary. We had desserts pasta and folded pizza that was very unique. 2 thumbs up. Wine service with a great selection along with after dinner coffee really added to the food selection

Fantastic experience

Fantastic stay! Irvin, Marlon and Jhovany were beyond amazing and super accommodating with any and every request! The property is spectacular, so much to eat and see! Getting around on bikes or golf carts made exploring the property super easy. The spa was also relaxing and the staff were knowledgeable. I would definitely come again!

Simply The Best

Natural luxury. Enjoy five distinct ecosystems within 240 acres of tropical forest intersected by crystal clear waterways and surrounded by a pristine Caribbean shoreline. Fairmont Mayakoba is located 40 miles south of Cancun near Playa del Carmen, in Mex ico's fabled Riviera Maya. This AAA-5 Diamond and Rainforest Alliance verified resort offers the flexibility of room only and Inclusive plans. Savor Fairmont Mayakoba's culinary era in renovated restaurants.

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Fairmont Mayakoba