Name: The Pelican Residence and Suites
Price range: from £0pp (7 nights includes flights and transfers)

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Product Details

Pool

The property is in very bad condition. Photos are old, reality is very different. We made a reservation and when arrived we realized that apartments need significant maintenance and pictures were misleading. We discussed it with property manager and they offered us money refund so we moved to another hotel. But after one month we are still waiting for refund (about 600 dollars) and property manager continues to ignore our messages. 
I read (unfortunately after this happened) that this is quite common practice for this hotel to promise money refund and not to do it.
Krabi area is amazing, but I would recommend to avoid staying in this particular property.

Fraud!!!

Room does the job although cleaning is poor, under the beds had lots of trash left under them. However, the overall hotel is nothing like the photos. The photos are old the hotel is very run down the pool is unusable and the other rooms around us were completely empty and their pools had black water in which wasn't at all nice to look at. Definitely wouldn't stay here again

Photos are very outdated

Stay away, hotel in bad shape
 There are  only a few guests here  and now I see why
 Beds terrible, no staff 
 restaurant closed. Save your money and headache 
 Stay anywhere else 
Pictures are not what this place looks like. It's too bad as the pictures looked amazing
We got fooled

Stay away

There are a lot of reviews on here saying pretty much what I am going to say, so I'll keep it brief! We booked this property in Krabi for two nights last last minute – so late in fact, we didn't even have time to ensure breakfast was included (it wasn't, the restaurant was closed at this time).
The suite we had was amazing, it's a serviced apartment rather than an actual hotel. Very spacious kitchen/living area, with cooking hobs, microwave, cutlery, plates and glasses etc, everything you need for a self-service stay. 
The two nice en-suite bedrooms were also comfortable, and the (rather basic) showers worked (there's also a bathtub). 
Finally, a huge patio/balcony offers space for sunlounging/parties etc.

We did not have ANY of the problems I'm seeing people mention here. The place could do with updating and renovating, and yes the linens could have been newer, but at this price perfectly acceptable and it was a very nice stay. 

No breakfast included or even a restaurant/bar was a bit of a bummer, but again, it's not a hotel and there are plenty of places to eat and drink nearby.

My one criticism would be that the guy from Pelican who we had been communicating with, who met us at the property on arrival, promptly disappeared and did not subsequently answer any of our queries. But we were able to find housekeeping and get everything we needed. 

Overall great place but yes updating and renovating is called for.

Lovely accommodation in need of updating

I was expecting the worst after reading reviews and actually tried to cancel. However when we arrived the man in reception was lovely and we were taken to our 2 bed apartment. This was beautiful, clean and so spacious. We had an enormous balcony which overlooked the road and the beach was just opposite side of road. Yes, the overall building could do with a spruce up but that's accommodation in Thailand for you anyway. We paid a cheap price so if your looking for perfection then stay at the Dusit down the road for a small fortune. We had a lovely week stay and I can be fussy!

Nice surprise considering bad reviews

Offering quality accommodations in the spas, beaches, romance district of Krabi, The Pelican Residence & Suites Krabi is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At The Pelican Residence & Suites Krabi, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, kitchen.

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